1 reviews | Active since Jul 2017

01 Aug 2017, 08:42

Brilliant response

<p>i had a query about conformation about my application for my son's medical aid. I phoned customer care and spoke to Thulani Themba who assured me that he will tend to my query and give me feedback before end of business yesterday. To my amazement i did not have to wait long and my feedback with confirmation was emailed to me.</p> <p>I want to say thank you to Thulani Themba for the brilliant service yesterday and will from now on only deal with him regarding any query that may a rise.</p> <p> </p> <p>H. Kruger</p>

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Replies (1)
Affinity Health
Affinity Health's reply01 Aug 2017, 08:53
Official

Good morning Heidi,

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Thulani, which was very well received.

We look forward to your ongoing support.

Kind regards,

Affinity Health Management Team