Brandon was extremely helpful and knowledgeable but the system of getting authorisation before seeing the doctor is tedious

Good Day Penelope,

Thank you for your review and for acknowledging Brandon's helpfulness and expertise! We understand your concerns about the authorization process and the challenges with finding doctors within our network. 

We're constantly working to improve our systems to make things easier for our members. Your feedback is valuable, and we'll certainly take it into account as we continue enhancing our services.

If you have any further concerns or need assistance, please don’t hesitate to reach out! 

Best regards
Affinity Health Management Team