CW
Charis W

1 reviews | Active since Dec 2020

05 Jun 2023, 02:57

Best Medical insurance!!!!!

I wish I could give Affinity Health a 100 star rating!!! The level of service I have received this past weekend after my husband suffered a heart attack was absolutely incredible. The compassion and support give to us over this traumatic experience was amazing, the authorization experience was so smooth and they even took over handing a very unhelpful admin lady at the hospital. They followed up throughout the weekend to check the progress on my husband and to ensure we had all we need in terms of the hospital. If that's not service I don't know what is. Well done Affinity on ensuring that through difficult time we have a health insurance that's worth it.

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Replies (1)
Affinity Health
Affinity Health's reply05 Jun 2023, 08:27
Official
Good Day Charis, 

We understand how difficult a time like this may be and we are thrilled to know that our team went above and beyond to provide you with the best service and support.

Thank you for sharing your experience.

Best regards,
Affinity Health Management Team.