Be aware of Affinity Health!!!

If your health is important to you be careful for this "cheap" Health Insurance Plan for the fact that your health is not their concern and their formulary medication and chronic medication is the cheapest on the market that you are actually better off to buy medication over the counter or get it free from a clinic. Had become sick on 23 January 2025 and ask for a virtual doctor and after more than three (3) hours got a return call although I was in severe pain, with an upset stomach and feeling bloated. When I spoke with Sister Gerber I cannot complaint about her and she advises me well on my medical condition. My nightmare started when I went to Dischem with her recommended medication. Firstly it is not a medical script and a WhatsApp notice with recommended medication of which Affinity only want to pay for three (3) items. Then I had to sit in Dischem when I had felt extremely sick for another two (2) hours for them to correct it and give me a script. By the time they were about to close the medical script had still not arrived and I had received it only late with the arrangement that Dischem will come and deliver it the next day. The next day the script was totally changed and the end result for a person that have symptoms of the new China flue that also have bacteria infection that causes extreme tiredness, I got Lictopent (caught mixture) and Allergex (allergy treatment) and with the flu I had indigestion or dyspepsia (upset tummy), with feeling of discomfort or pain in the upper abdomen (bloated) for which I got Rehidrat (sachets for dehydration). For a person that have severe nerve pain due to amputation of the left leg and walking with crutches for more than thirty (30) years I had received panado (actamol) and deep relief gel. These medications serve no purpose and would rather prolong your condition or make it worse. It further appears that the so-called virtual doctors are nothing more than nurses that will provide the cheapest product on the market. When I complaint about the poor medication and treatment that I had received I even had to listen to an arrogant nurse Lerato Makautu whom refuse to provide me with the Managing Directors name or contact details. Neither did I receive the correct medication. I want to terminate Affinity Health service with immediate effect.