IO
Ilze O
1 reviews | Active since Sept 2019
15 Jan 2020, 19:13
BAD SERVICE AND UNRELIABLE
BAD SERVICE!!! I'M TRYING TO CANCEL MY POLICY FOR THE PAST 2 WEEKS AND NOW THEY MADE A DEBIT ORDER AGAIN!!! THEY PROMISE YOU ONE THING AND WHEN PUSH COMES TO SHOVE THEY CHANGE THEIR POLICY JUST TO FIT THEM. THEY ARE UNPROFESSIONAL AND CARE MORE ABOUT MAKING MONEY THEN KEEPING PROMISES. I AM TRULY DISAPPOINTED AND DISGUSTED WITH AFFINITY HEALTH AND WOULDN'T RECOMMEND IT TO ANYONE EVER!!!
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Affinity Health's replyOfficial
16 Jan 2020, 06:59Good Day Ilze
We're extremely sorry that you had to face such difficulties.
We may not be able to change the past but if you give us a chance, we hope to resolve this matter.
A Complaints Officer will be in contact with you to assist you.
Kind Regards
Affinity Health Management Team
We're extremely sorry that you had to face such difficulties.
We may not be able to change the past but if you give us a chance, we hope to resolve this matter.
A Complaints Officer will be in contact with you to assist you.
Kind Regards
Affinity Health Management Team
Affinity Health's reply16 Jan 2020, 06:59
Official
Good Day Ilze
We're extremely sorry that you had to face such difficulties.
We may not be able to change the past but if you give us a chance, we hope to resolve this matter.
A Complaints Officer will be in contact with you to assist you.
Kind Regards
Affinity Health Management Team
We're extremely sorry that you had to face such difficulties.
We may not be able to change the past but if you give us a chance, we hope to resolve this matter.
A Complaints Officer will be in contact with you to assist you.
Kind Regards
Affinity Health Management Team