1 reviews | Active since Mar 2025
Bad service
Bad bad service Went to the hospital with my husband after being at the dr She reffered him to be admitted immediately The autorisation took so long The even hung up with the admissions clerk Waited for the ed doctor He said he had a silent heart attack and there is seriious problems with his lungs wanted to admit him in high care but before they admit him he has to pay R40000 out of his pocket Who has that kind of money and we have the full plan paying a lot of money every month for what?Had to take him home and hope for the best Now we have to make a appointment with the cardiologist for appontment which I don't even know if they cover it Had already have to pay R2500 cash for the blood tests for what because he did not get the urgent care he needed
We appreciate you taking the time to share these concerns with us.
We hereby acknowledge your complaint and can assure you that the matter has been referred to the Complains Department for a thorough investigation to be conducted.
We understand that this is a stressful time for you and apologise for the inconvenience this matter has caused and will definitely provide you with the appropriate feedback.
Kind regards
Affinity Health Management Team
We appreciate you taking the time to share these concerns with us.
We hereby acknowledge your complaint and can assure you that the matter has been referred to the Complains Department for a thorough investigation to be conducted.
We understand that this is a stressful time for you and apologise for the inconvenience this matter has caused and will definitely provide you with the appropriate feedback.
Kind regards
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you to provide feedback in relation to your complaint.
Thank you,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you to provide feedback in relation to your complaint.
Thank you,
Affinity Health Management Team.