IN
Ian N
1 reviews | Active since Sept 2019
26 May 2021, 08:29
Bad Service
I have some of the reviews around affinity. I see some are extremely happy with the service levels from the consultants. Maybe i just the short end of the straw, as my consultant , prefers not to relay on my email's from the 19th of May and 2 reminders sent. I will not name and shame that person, but I believe been a new client to Affinity, did I make the right choice to sign up with them.
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
26 May 2021, 08:37Good Day Ian
We are sorry to hear about the experience you have encountered and will ensure this matter is investigated.
Please be advised that feedback will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
We are sorry to hear about the experience you have encountered and will ensure this matter is investigated.
Please be advised that feedback will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
Affinity Health's reply26 May 2021, 08:37
Official
Good Day Ian
We are sorry to hear about the experience you have encountered and will ensure this matter is investigated.
Please be advised that feedback will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
We are sorry to hear about the experience you have encountered and will ensure this matter is investigated.
Please be advised that feedback will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
08 Jun 2021, 11:17Good Day Ian,
We can confirm that an agent was in contact with you and you have been assisted with your query.
Please remember that we have many platforms that you can use to get in contact with us and we will always be here for you.
Thank you for your business and we value you as our member.
Kind Regards
Affinity Health Management Team
We can confirm that an agent was in contact with you and you have been assisted with your query.
Please remember that we have many platforms that you can use to get in contact with us and we will always be here for you.
Thank you for your business and we value you as our member.
Kind Regards
Affinity Health Management Team
Affinity Health's reply08 Jun 2021, 11:17
Official
Good Day Ian,
We can confirm that an agent was in contact with you and you have been assisted with your query.
Please remember that we have many platforms that you can use to get in contact with us and we will always be here for you.
Thank you for your business and we value you as our member.
Kind Regards
Affinity Health Management Team
We can confirm that an agent was in contact with you and you have been assisted with your query.
Please remember that we have many platforms that you can use to get in contact with us and we will always be here for you.
Thank you for your business and we value you as our member.
Kind Regards
Affinity Health Management Team