RT
Rebecca T
1 reviews | Active since Jun 2018
09 Apr 2023, 22:12
Bad service
Wednesday I call and also wattsup, to ask consultant that I need authorization for me to go to the doctor, their answer was, I must send them pictures so that they can see what am complaining about. I hv itching rush on my face and neck. Y I hv to send pictures n why they chooses to transfer me to their nurses if I want to go n see the doctor. N is not da first time they do this.
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
10 Apr 2023, 07:39Good Morning Rebecca,
We do apologize for the inconvenience caused.
Your complaint has been referred to the Complaints Department who will investigate and provide the relevant feedback.
Warm Regards,
Affinity Health Management Team.
We do apologize for the inconvenience caused.
Your complaint has been referred to the Complaints Department who will investigate and provide the relevant feedback.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply10 Apr 2023, 07:39
Official
Good Morning Rebecca,
We do apologize for the inconvenience caused.
Your complaint has been referred to the Complaints Department who will investigate and provide the relevant feedback.
Warm Regards,
Affinity Health Management Team.
We do apologize for the inconvenience caused.
Your complaint has been referred to the Complaints Department who will investigate and provide the relevant feedback.
Warm Regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
12 Apr 2023, 12:48Good Day Rebecca,
We can confirm that a Complaints Officer has been in contact with you and has assisted accordingly.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has assisted accordingly.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply12 Apr 2023, 12:48
Official
Good Day Rebecca,
We can confirm that a Complaints Officer has been in contact with you and has assisted accordingly.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and has assisted accordingly.
Warm Regards,
Affinity Health Management Team.