KT
Karabo T
1 reviews | Active since Aug 2025
30 Aug 2025, 19:26
Bad service
Nonsense insurance.the consultants are impatient,I’ve since called them around 10am and no nurse got back to me till around 4 when I wanted to find out what’s happening then a nurse called at 5pm .
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
31 Aug 2025, 08:00Dear Karabo,
Thank you for sharing your feedback with us. We regret to hear about the delay you experienced and the frustration it caused. Please be assured that your concerns have been noted and will be investigated by our Complaints Team.
Kind regards,
Affinity Health Management Team.
Thank you for sharing your feedback with us. We regret to hear about the delay you experienced and the frustration it caused. Please be assured that your concerns have been noted and will be investigated by our Complaints Team.
Kind regards,
Affinity Health Management Team.
Affinity Health's reply31 Aug 2025, 08:00
Official
Dear Karabo,
Thank you for sharing your feedback with us. We regret to hear about the delay you experienced and the frustration it caused. Please be assured that your concerns have been noted and will be investigated by our Complaints Team.
Kind regards,
Affinity Health Management Team.
Thank you for sharing your feedback with us. We regret to hear about the delay you experienced and the frustration it caused. Please be assured that your concerns have been noted and will be investigated by our Complaints Team.
Kind regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
08 Sept 2025, 15:15Dear Karabo,
We can confirm that a Complaints Officer has been in contact with you and the concerns above were discussed.
Should you require any further assistance, please do not hesitate to let us know.
Kind regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and the concerns above were discussed.
Should you require any further assistance, please do not hesitate to let us know.
Kind regards,
Affinity Health Management Team.
Affinity Health's reply08 Sept 2025, 15:15
Official
Dear Karabo,
We can confirm that a Complaints Officer has been in contact with you and the concerns above were discussed.
Should you require any further assistance, please do not hesitate to let us know.
Kind regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has been in contact with you and the concerns above were discussed.
Should you require any further assistance, please do not hesitate to let us know.
Kind regards,
Affinity Health Management Team.