BAD SERVICE

I am very much disappointed with affinity; I called wanted the authorization to go see a doctor, I spoke to Nurse Abraham Matlene he told me that my condition doesn't require to see a doctor and if I don't want his assistance that his giving me i should hang up so that he can assist other people that wants his assistance. How the hell does he know that I won't need a doctor he didn't physically examinee me. I dropped the call, called again spoke to Nurse Nondumiso Majvu she told me that there's nothing she can do.

I have an infection i am not really sure what's wrong with me I want to see a doctor. Where do they get the audacity to tell me that they can't give me the authorization, I am paying for that medical insurance, no questions asked, but the service is bad.

I am being forced to take medication over counter meanwhile i want to see a doctor.

I want to cancel the services immediately and go for the service provider that knows what they doing.