SL
Sipho L

1 reviews | Active since Nov 2022

22 Nov 2022, 09:13

Bad I hate it

Bad I just wish I could cancel this days they refuse for me to see a doctor instead they give a a nurse on a call which is something I don't want I need to go to a doctor so he can run tests on me and check my well being am sick they proscribed some meds over the phone they don't care about their clients when you sick you feel it I know my body

0
Replies (2)
Affinity Health
Affinity Health's reply22 Nov 2022, 09:24
Official
Good Day Sipho

Thank you for voicing your frustrations to us.

Kindly note that your concerns will be investigated and a Complaints Officer will be in contact with you to further assist.

Best regards
Affinity Health Management Team

Best regards,

Affinity Health
Affinity Health's reply01 Dec 2022, 13:25
Official
Good Day Sipho,

We can confirm that a Complaints Officer was in contact with you on the 23rd of November 2022 and provided feedback on the above raised concerns.

Should you require any further assistance please do not hesitate to contact us.

Best regards,
Affinity Health Management Team. 

Best regards,