TN
Tebogo N

1 reviews | Active since Oct 2021

01 Apr 2025, 18:21

Bad customer service

No consultant when you need one, Service is very much poor & I’m still waiting for the debit order to be reversed!

0
Replies (4)
Affinity Health
Affinity Health's reply02 Apr 2025, 08:12
Official
Good morning Tebogo, 

We are truly sorry to learn about your recent experience.

Please be informed that the matter has been referred to the Complaints Department for further investigation.

Once concluded, will feedback be communicated to you.

Thanking you,
Affinity Health Management Team
TN
Tebogo N's update02 Apr 2025, 10:52
Reviewer Update
This company has *****ulent tendencies,Stay Away!!

No so legit, Stay AWAY!!
TN
Tebogo N's update02 Apr 2025, 10:53
Reviewer Update
All they do is take people’s money & don’t want to refund you.. Once they take your money it’s excuses when they have to pay back!! *****ULENT!
Affinity Health
Affinity Health's reply03 Apr 2025, 15:35
Official
Dear Tebogo, 

We can confirm that a Complaints Officer was in contact with you, however, confirmation was received from yourself that no further assistance was needed based on your previous interaction with the consultant.

Please do reach out to us should you require any further assistance of feedback.

Thanking you, 
Affinity Health Management Team.