SS
Surene S
1 reviews | Active since May 2015
20 May 2015, 13:38
BAD BAD BAD SERVICE
Myself and my Finace joined affinity health in April 2015.<br> <br> Due to bad service we decided to cancel our Policy with them and requested them to refund our 1st installment paid as we were still within our 30 day period. Long story short its now almost a month and untill today there was no refund no feedback nothing... I do call them everyday and the service just get worse. phone them again today and i still have no answer as to when my money will be refunded. Im so unsatisfied..
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Affinity Health's replyOfficial
20 May 2015, 17:17Hello Surene Schoeman,
Thank you for taking the time to report your experience on Hello Peter and bringing your query to our attention.
Please note that we will be investigating this further and we will provide you with feedback.
Please expect a call from our customer care supervisor, who will call to provide you with the outcome of the investigation.
Kind Regards,
The Affinity Health Management Team
Thank you for taking the time to report your experience on Hello Peter and bringing your query to our attention.
Please note that we will be investigating this further and we will provide you with feedback.
Please expect a call from our customer care supervisor, who will call to provide you with the outcome of the investigation.
Kind Regards,
The Affinity Health Management Team
Affinity Health's reply20 May 2015, 17:17
Official
Hello Surene Schoeman,
Thank you for taking the time to report your experience on Hello Peter and bringing your query to our attention.
Please note that we will be investigating this further and we will provide you with feedback.
Please expect a call from our customer care supervisor, who will call to provide you with the outcome of the investigation.
Kind Regards,
The Affinity Health Management Team
Thank you for taking the time to report your experience on Hello Peter and bringing your query to our attention.
Please note that we will be investigating this further and we will provide you with feedback.
Please expect a call from our customer care supervisor, who will call to provide you with the outcome of the investigation.
Kind Regards,
The Affinity Health Management Team