SS
Sherene S
1 reviews | Active since Aug 2017
05 Jun 2023, 17:50
Bad bad bad bad bad
This people just now how to sell you stuff. I have the combined plan which gives me access to doctors and hospitals under their plan but if you have a emergency they say your emergency hospital is finish. How the hell can you give 4000r a year for emergency hospital care. I so regret taking this out I want to cancel asap
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Replies (2)
Affinity Health's replyOfficial
06 Jun 2023, 08:53Good Day Sherene,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that a Complaints Officer will be in contact with you in due course, to further assist.
Best Regards,
Affinity Health Management Team
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that a Complaints Officer will be in contact with you in due course, to further assist.
Best Regards,
Affinity Health Management Team
Affinity Health's reply06 Jun 2023, 08:53
Official
Good Day Sherene,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that a Complaints Officer will be in contact with you in due course, to further assist.
Best Regards,
Affinity Health Management Team
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that a Complaints Officer will be in contact with you in due course, to further assist.
Best Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
07 Jun 2023, 16:06Good Day Sherene,
We can confirm that a Complaints Officer has been in contact with you to discuss your above concerns.
We can further confirm that further clarity was provided, pertaining to your benefits and the benefit amounts.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Best regards,
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you to discuss your above concerns.
We can further confirm that further clarity was provided, pertaining to your benefits and the benefit amounts.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Best regards,
Affinity Health Management Team
Affinity Health's reply07 Jun 2023, 16:06
Official
Good Day Sherene,
We can confirm that a Complaints Officer has been in contact with you to discuss your above concerns.
We can further confirm that further clarity was provided, pertaining to your benefits and the benefit amounts.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Best regards,
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you to discuss your above concerns.
We can further confirm that further clarity was provided, pertaining to your benefits and the benefit amounts.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Best regards,
Affinity Health Management Team