AM
Annie M
1 reviews | Active since Apr 2015
15 Nov 2018, 15:49
Awesome service - Affinity Health
Just had an awesome experience for a pre-authorisation. The call centre agent is Brave Nyirenda. Amazing professionalism. He handled the entire process efficiently. Was even able to call into the call centre and was put through to the requested agent (doesn't always happen with a call centre) Affinity Health is classed as a medical insurance, but that have been amazing in paying for my required needs. Well done.
Many thanks Annie Maddison
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Affinity Health's replyOfficial
15 Nov 2018, 15:52Good Day Annie
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced pre-authorisation agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Brave is grateful for the special mention of the service he delivered to you.
Kind Regards
The Affinity Health Management Team
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced pre-authorisation agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Brave is grateful for the special mention of the service he delivered to you.
Kind Regards
The Affinity Health Management Team
Affinity Health's reply15 Nov 2018, 15:52
Official
Good Day Annie
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced pre-authorisation agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Brave is grateful for the special mention of the service he delivered to you.
Kind Regards
The Affinity Health Management Team
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced pre-authorisation agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Brave is grateful for the special mention of the service he delivered to you.
Kind Regards
The Affinity Health Management Team