awesome correspondence!

Signed up and had to move start date i.o.t. not pay two policies. I contacted call centre who then handed my query to Michaela. She was on the ball from day one with sending needed info, calling me, checking up and ensuring I was sorted out in due time. <br> <br> Then I misunderstood what I was offered by initial consultant and almost went off at her via email, but she stayed polite and professional and ensuring me what I signed up for. <br> <br> Give that girl a raise!!! We need more people like her in customer care that actually cares for their customers.