KP
Keegan P
1 reviews | Active since Oct 2018
09 Apr 2025, 08:48
Appalling Medical Insurance
The worst provider in the market ever. Too much of hassles if you want to claim or use this insurance. Affinity will do everything in their power to ensure there will be full of hassles in the event of a claim and nobody is accountable for any mistakes. What affinity refers to as "emergency" is never covered in any circumstance, when you call everything is not covered.
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Affinity Health's replyOfficial
09 Apr 2025, 09:00Dear Keegan,
Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the frustrations you’ve experienced with our service, and we understand how disappointing this must be for you.
Please rest assured that your complaint will be escalated to our Complaints Department for a thorough review. They will investigate the matter in detail and ensure you receive feedback once the investigation is complete.
We value your feedback, as it helps us improve our service. We sincerely appreciate your patience while we address this issue.
Kind regards,
Affinity Health Management Team.
Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the frustrations you’ve experienced with our service, and we understand how disappointing this must be for you.
Please rest assured that your complaint will be escalated to our Complaints Department for a thorough review. They will investigate the matter in detail and ensure you receive feedback once the investigation is complete.
We value your feedback, as it helps us improve our service. We sincerely appreciate your patience while we address this issue.
Kind regards,
Affinity Health Management Team.
Affinity Health's reply09 Apr 2025, 09:00
Official
Dear Keegan,
Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the frustrations you’ve experienced with our service, and we understand how disappointing this must be for you.
Please rest assured that your complaint will be escalated to our Complaints Department for a thorough review. They will investigate the matter in detail and ensure you receive feedback once the investigation is complete.
We value your feedback, as it helps us improve our service. We sincerely appreciate your patience while we address this issue.
Kind regards,
Affinity Health Management Team.
Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the frustrations you’ve experienced with our service, and we understand how disappointing this must be for you.
Please rest assured that your complaint will be escalated to our Complaints Department for a thorough review. They will investigate the matter in detail and ensure you receive feedback once the investigation is complete.
We value your feedback, as it helps us improve our service. We sincerely appreciate your patience while we address this issue.
Kind regards,
Affinity Health Management Team.