JT
Jay T

1 reviews | Active since Mar 2017

25 Jul 2023, 21:49

Appalling

I am highly disappointed in your service, I feel like just a number to this company and nothing more, I am a new client and have asked multiple times to get a call yet nothing, even tried sending a message on your WhatsApp line.

0
Replies (2)
Affinity Health
Affinity Health's reply26 Jul 2023, 08:09
Official
Good Morning Jay, 

Thank you for reaching out to us and raising your concerns. We do apologize for the inconvenience caused.

Your complaint has been referred to the Complaints Department for further investigation and a Complaints Officer will make contact with you in due course. 

Warm Regards, 
Affinity Health Management Team. 
Affinity Health
Affinity Health's reply26 Jul 2023, 14:07
Official
Good Afternoon Jay, 

We can confirm that a Complaints Officer was in contact with you in relation to your complaint. 

Regards, 
Affinity Health Management Team.