PL
Phillip L

1 reviews | Active since Nov 2013

21 Oct 2020, 21:24

Anneke De beer - Angel in disguise

I would like to acknowledge Anneke De beer, a pre-authorization agent at Affinity Health for the exceptional service and assistance I received from her. By just caring about her fellow human being she has really gone out of her way to investigate the authorization I required for my procedure were she could have just left it at the first answer I got (which was not so favorable) She has really brightened my day and restored my faith that there are still angels in human form amongst us.

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Replies (1)
Affinity Health
Affinity Health's reply22 Oct 2020, 06:39
Official
Good Day Phillip

Thank you for the wonderful review and for taking the time to share your feedback with Affinity Health.  Our priority is customer service and we are ecstatic that we met that mark! 

Kind folks like you make our job a pleasure.

Kind Regards
Affinity Health Management Team