DP
Dikeledi P

1 reviews | Active since Sept 2020

24 Nov 2021, 16:45

Anna - Hospital Authorisation

I would like to send my gratitude to Anna, she is an online agent on Whatsapp. Saturday midnight I was in so much pain. She organised an ambulance to fetch me and take me to the nearest hospital. She kept calling and updating me about communication she is making with the ER people and organizing for my hospital admission. She went over and above that I am attended to. Thank you so much for all your efforts and your timeless response. Keep up the good work. I appreciate you.

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Replies (1)
Affinity Health
Affinity Health's reply25 Nov 2021, 08:41
Official
Good Day  Dikeledi P,

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Anna, which was very well received.

We look forward to your ongoing support.

 Kind Regards,
 Affinity Health Management Team