Angry Affinity Member ***

I had an operation at the Tygerberg Hospital in January 2023. The final bill was R10060.60 and after numerous queries, Affinity did not pay the outstanding bill. It is now September 2023 and all I get is poor excuses. I have been on this scheme for almost four years with no hospital claims for me or my family. Tygerberg doctors saved my life and I feel ashamed that Affinity is taking so long to settle this bill. I will cancel and stop all payments to this scheme if the payment is not made by 25 September 2023.