Am happy with this particular query they were fast and efficient however when

Good day Pru Bakana, 

Thank you for taking the time to share your feedback. We are pleased to hear that your recent query was handled quickly and efficiently. 

We do, however, note your concern regarding the medication provided by our nurse network. We sincerely apologise that your experience did not meet your expectations, and we appreciate you bringing this to our attention. Your feedback will be shared with the relevant department to review and improve the quality of care provided. 

We value your input, as it helps us enhance our services and ensure better support for our members and their families. 

 

Kind Regards, 

Affinity Health Management Team