KF
Karen F

1 reviews | Active since Jun 2021

24 Jun 2021, 19:45

Always a pleasure dealing with Affinity, thank you

Always very happy with the level of customer service I receive when contacting Affinity Health. Thuthuka, the call centre agent assisted me with my GP Authorisation number in a fast and efficient manner, whilst also informing me of the the Telehealth Services which Affinity Health offers to its members - I will most definitely utilise this option in future. Keep up the good work and thank you for your continued customer service excellence.

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Replies (1)
Affinity Health
Affinity Health's reply25 Jun 2021, 09:20
Official
Good Day Karen

Thank you so much for providing us with detailed feedback on the service rendered to you by our Customer Care Agent, Thuthuka.
 
We appreciate our members noticing the support and assistance our experienced customer care agents provide. 
 
We look forward to your ongoing support.

Kind Regards
Affinity Health Management Team