***** ALERT ***** ALERT

I spoke to Anele, I called in earlier this morning 29 Jan 2024 and required about a refund and stated that I will call during the day. I called in Miday to enquire about the reversal of the funds and was told that they cant. Anele gave me a lame excuse your policy states verbatime " the date on which the policy comes into force and effect for the first time as specified in the policy schedule. PRIOR TO THE COMMENCEMENT, THE POLICY AND CONTRACTUAL RELATIONSHIP BETWEEN AFFINITY/THE ASSURER AND THE POLICY HOLDER DOES NOT EXIST. Its in your policy, my policy only goes into commence on the 1st Feb and that is when we have a business relation however it is prior to that and we have no business relation. I need my refund back into my account the excuse I was given is invalid Jefferson Emmanuel Sylvester van Dyk ***8.