S
Shante

1 reviews | Active since Sept 2026

08 Sept 2026, 05:03

Affordable Reliable...

Affordable Reliable day to day benefits User friendly An operator always available to talk to not just a chat bot or app Friendly staff on phones They call you back if you get cut off Highly recommend affinity insurance doctors in Durban on network better in Durban than JHB tho

0
Replies (1)
Affinity Health
Affinity Health's reply08 Sept 2026, 08:08
Official
Good morning Shante,

Thank you for taking the time to share your detailed feedback.

We are thrilled to hear that you find Affinity Health affordable, reliable, and user-friendly. Knowing that having real, friendly operators ready to speak on the phone, and promptly calling back if a call disconnects, makes such a positive difference in your experience means a lot to us.

We also appreciate your feedback regarding network doctor availability in Johannesburg compared to Durban. Expanding access to reliable healthcare providers across all regions remains a key focus, and we have shared your observations directly with our Medical Service  Provider Network team.

Thank you for your high recommendation and for being a valued member of the Affinity Health family.

Warm regards,Affinity Health Management Team