PP
Pat P
1 reviews | Active since Mar 2012
22 May 2020, 11:35
Affinity Very Bad Service
Stay away from affinity health bad and full of excuses! I have had such a bad experience with them where l ended up paying for my medical bills and medication!
Helpful (0)
Replies (4)0
Replies (4)
Affinity Health's replyOfficial
22 May 2020, 11:52Good Day Pat G
We sincerely apologize for the experience that you have encountered as we pride ourselves in maintaining the highest quality standards for our customers.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
We can confirm that a Complaints Officer has been in continuous communication with you, assisting with finding a resolution to all your concerns and contact will be made once again.
Kind Regards
Affinity Health Management Team
We sincerely apologize for the experience that you have encountered as we pride ourselves in maintaining the highest quality standards for our customers.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
We can confirm that a Complaints Officer has been in continuous communication with you, assisting with finding a resolution to all your concerns and contact will be made once again.
Kind Regards
Affinity Health Management Team
Affinity Health's reply22 May 2020, 11:52
Official
Good Day Pat G
We sincerely apologize for the experience that you have encountered as we pride ourselves in maintaining the highest quality standards for our customers.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
We can confirm that a Complaints Officer has been in continuous communication with you, assisting with finding a resolution to all your concerns and contact will be made once again.
Kind Regards
Affinity Health Management Team
We sincerely apologize for the experience that you have encountered as we pride ourselves in maintaining the highest quality standards for our customers.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
We can confirm that a Complaints Officer has been in continuous communication with you, assisting with finding a resolution to all your concerns and contact will be made once again.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
22 May 2020, 12:31Good Day Pat G
Thank you for taking the call of the Complaints Officer that has been assisting you with your complaint.
We can confirm that your claim has been paid and the Complaints Officer advised that the remittance has been sent to you.
Kindly confirm if you have received the remittance?
Kind Regards
Affinity Health Management Team
Thank you for taking the call of the Complaints Officer that has been assisting you with your complaint.
We can confirm that your claim has been paid and the Complaints Officer advised that the remittance has been sent to you.
Kindly confirm if you have received the remittance?
Kind Regards
Affinity Health Management Team
Affinity Health's reply22 May 2020, 12:31
Official
Good Day Pat G
Thank you for taking the call of the Complaints Officer that has been assisting you with your complaint.
We can confirm that your claim has been paid and the Complaints Officer advised that the remittance has been sent to you.
Kindly confirm if you have received the remittance?
Kind Regards
Affinity Health Management Team
Thank you for taking the call of the Complaints Officer that has been assisting you with your complaint.
We can confirm that your claim has been paid and the Complaints Officer advised that the remittance has been sent to you.
Kindly confirm if you have received the remittance?
Kind Regards
Affinity Health Management Team
PP
Pat P's updateReviewer Update
22 May 2020, 12:35You know l am not happy with the payment - wasted 4months of my monthly payment with nothing to show.
PP
Pat P's update22 May 2020, 12:35
Reviewer Update
You know l am not happy with the payment - wasted 4months of my monthly payment with nothing to show.
Affinity Health's replyOfficial
22 May 2020, 12:52We are really sorry to hear that you feel this way and can assure you that the necessary remedies are being implemented.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team
Affinity Health's reply22 May 2020, 12:52
Official
We are really sorry to hear that you feel this way and can assure you that the necessary remedies are being implemented.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team