AG
Alta G
1 reviews | Active since Jun 2016
11 Feb 2019, 11:22
Affinity not paying
I joined Affinity Health in 2018. Their Website promised cover for chronic medication. My Doctor that is affiliated with them advised me that the chronic medication he supplies me with for PTSD and Ulcers after my husband's death are not covered by Affinity. Thus I am paying this extra cash, as I had to do for an internal scope - again not covered as they do not cover any procedures for diagnostic procedures. I enquired about getting glasses and was told that I had a 1 year waiting period, although the website states 3 months and my policy states 6 months. Basically one has to land in hospital with an emergency to get any joy from this cover.
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Replies (1)Affinity Health's replyOfficial
11 Feb 2019, 11:25Good Day Alta
Thank you for raising your concerns with us.
Please note that a Complaints Officer will be in contact with you once an investigation is conducted regarding your concerns.
Kind Regards
The Affinity Health Management Team
Thank you for raising your concerns with us.
Please note that a Complaints Officer will be in contact with you once an investigation is conducted regarding your concerns.
Kind Regards
The Affinity Health Management Team
Best regards,
Affinity Health's reply11 Feb 2019, 11:25
Official
Good Day Alta
Thank you for raising your concerns with us.
Please note that a Complaints Officer will be in contact with you once an investigation is conducted regarding your concerns.
Kind Regards
The Affinity Health Management Team
Thank you for raising your concerns with us.
Please note that a Complaints Officer will be in contact with you once an investigation is conducted regarding your concerns.
Kind Regards
The Affinity Health Management Team
Best regards,
