Affinity Medical Insurance mess-up
<p>Good day I had a problem with the rates of the plan that i choose from Affinity Health application form. As i was paying the rates of a plan that i did not apply for. </p> <p>Yesterday I spoke online to a Agent, not very helpfull I concidred cancelling the Policy.</p> <p>Today I spoke to Courtney, she was the first Agent that was willing to **** in and find the problem and give me detailed information.</p> <p>In general this is not a good report for Affinity Health , This is to Courtney willing and ABLE to assist.</p> <p> </p> <p> </p>
Good day Berrelie,
Thank you for taking the time to compliment our Customer care agent, Courtney for her assistance in resolving your query.
We confirm that our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt, efficient service and feedback.
We do apologize for any inconvenience created and will relay your compliment on to Courtney.
Kind regards
Affinity Health Management Team
Good day Berrelie,
Thank you for taking the time to compliment our Customer care agent, Courtney for her assistance in resolving your query.
We confirm that our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt, efficient service and feedback.
We do apologize for any inconvenience created and will relay your compliment on to Courtney.
Kind regards
Affinity Health Management Team
Good day Berrelie,
Thank you for taking the time to compliment our Customer care agent, Courtney for her assistance in resolving your query.
We confirm that our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt, efficient service and feedback.
We do apologize for any inconvenience created and will relay your compliment on to Courtney.
Kind regards
Affinity Health Management Team
Good day Berrelie,
Thank you for taking the time to compliment our Customer care agent, Courtney for her assistance in resolving your query.
We confirm that our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt, efficient service and feedback.
We do apologize for any inconvenience created and will relay your compliment on to Courtney.
Kind regards
Affinity Health Management Team