NM
Nonsindiso M
1 reviews | Active since Mar 2025
22 Mar 2025, 21:53
Affinity is not doing well it's been more than 3 times I get dissatisfied whenever I need help it firstly I got a problem with my eyes were not okay I called them they asked for my pictures of my eye k gave them then instead of giving me an authority to g
Affinity is not doing well it's been more than 3 times I get dissatisfied whenever I need help it firstly I got a problem with my eyes were not okay I called them they asked for my pictures of my eye k gave them then instead of giving me an authority to go an see a doctor they just prescribed what they thought is gonna be good for me now my left eye got an red lump which I don't know whether is it gonna be permanent or what now today I called them I gave having tooache them did the very same thing they give me prescription without seeing a doctor guys is this how this medical health deals with their patient??? Hence we are paying each n every month
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Replies (2)
Affinity Health's replyOfficial
23 Mar 2025, 07:27Good morning Nonsindiso,
We acknowledge and confirm receipt of your complaint and its contents stated above.
Your concerns will be investigated as we can only imagine the frustration and dissatisfaction you are feeling right now.
A Complaints Officer will be in touch with you once the investigation has been concluded.
Kind regards,
Affinity Health Management Team
We acknowledge and confirm receipt of your complaint and its contents stated above.
Your concerns will be investigated as we can only imagine the frustration and dissatisfaction you are feeling right now.
A Complaints Officer will be in touch with you once the investigation has been concluded.
Kind regards,
Affinity Health Management Team
Affinity Health's reply23 Mar 2025, 07:27
Official
Good morning Nonsindiso,
We acknowledge and confirm receipt of your complaint and its contents stated above.
Your concerns will be investigated as we can only imagine the frustration and dissatisfaction you are feeling right now.
A Complaints Officer will be in touch with you once the investigation has been concluded.
Kind regards,
Affinity Health Management Team
We acknowledge and confirm receipt of your complaint and its contents stated above.
Your concerns will be investigated as we can only imagine the frustration and dissatisfaction you are feeling right now.
A Complaints Officer will be in touch with you once the investigation has been concluded.
Kind regards,
Affinity Health Management Team
Affinity Health's replyOfficial
27 Mar 2025, 15:33Good day Nonsindiso,
We can confirm that a Complaints Officer attempted to make contact with you to no successful avail.
Kindly check your emails for further assistance and information.
Thanks,
Affinity Health Managemeht Team
We can confirm that a Complaints Officer attempted to make contact with you to no successful avail.
Kindly check your emails for further assistance and information.
Thanks,
Affinity Health Managemeht Team
Affinity Health's reply27 Mar 2025, 15:33
Official
Good day Nonsindiso,
We can confirm that a Complaints Officer attempted to make contact with you to no successful avail.
Kindly check your emails for further assistance and information.
Thanks,
Affinity Health Managemeht Team
We can confirm that a Complaints Officer attempted to make contact with you to no successful avail.
Kindly check your emails for further assistance and information.
Thanks,
Affinity Health Managemeht Team