GF
Galiah F
1 reviews | Active since May 2019
14 Jan 2020, 09:45
Affinity is going into a downward spiral
Im actually very disappointed and dissatisfied with the current service that I'm getting. Premiums are being increased but cannot even cover something as simple as a ultrasound why am I paying every month my premium just to get dissapointed when I actually want to use the cover but then find out that they dont cover this and that. I could have rather then saved my money instead of paying a amount then I would have been able to cover Medical expenses. I understand it's not a medical aid but really now? So now I have to put myself into debt to cover something as simple as a ultrasound not good and not happy at all.
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Replies (2)GF
Galiah F's updateReviewer Update
14 Jan 2020, 10:29Well your apologies on convenience caused is not going to help the fact that you cannot assist a customer of affinity really not happy with this cover anymore because you are fine taking my premium every month but once something serious pops up you come with your terms and conditions.
GF
Galiah F's update14 Jan 2020, 10:29
Reviewer Update
Well your apologies on convenience caused is not going to help the fact that you cannot assist a customer of affinity really not happy with this cover anymore because you are fine taking my premium every month but once something serious pops up you come with your terms and conditions.
Affinity Health's replyOfficial
14 Jan 2020, 11:13Please note Galiah, should you require assistance that is not covered under Affinity Health, we would recommend that you research medical cover more suitable to your needs.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team
Affinity Health's reply14 Jan 2020, 11:13
Official
Please note Galiah, should you require assistance that is not covered under Affinity Health, we would recommend that you research medical cover more suitable to your needs.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team
