QM
Quintin M
1 reviews | Active since Oct 2021
15 Oct 2021, 15:15
Affinity hospital cover is useless!
I had hospital cover with Affinity, my wife had to have her gallbladder removed, they said they only covering half and hospitals don't trust them, I had to pay R95, 000.00 and they going to take 30 days to hopefully refund half. This is terrible, our savings are gone and we in debt because affinity hospital cover is ****!
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Replies (2)
Affinity Health's replyOfficial
15 Oct 2021, 15:31Good Day Quintin
Thank you for raising your concerns with us.
Please be advised that this matter will be investigated and feedback will be communicated in due course.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Please be advised that this matter will be investigated and feedback will be communicated in due course.
Kind Regards
Affinity Health Management Team
Affinity Health's reply15 Oct 2021, 15:31
Official
Good Day Quintin
Thank you for raising your concerns with us.
Please be advised that this matter will be investigated and feedback will be communicated in due course.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Please be advised that this matter will be investigated and feedback will be communicated in due course.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
19 Oct 2021, 10:07Good Day Quintin
We can confirm that a Complaints Officer was in contact with you to explain the benefits applicable to your plan and the stated cover amounts.
We can further confirm that your reimbur*****t claim was paid and you confirmed receipt of payment.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you to explain the benefits applicable to your plan and the stated cover amounts.
We can further confirm that your reimbur*****t claim was paid and you confirmed receipt of payment.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Kind Regards
Affinity Health Management Team
Affinity Health's reply19 Oct 2021, 10:07
Official
Good Day Quintin
We can confirm that a Complaints Officer was in contact with you to explain the benefits applicable to your plan and the stated cover amounts.
We can further confirm that your reimbur*****t claim was paid and you confirmed receipt of payment.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you to explain the benefits applicable to your plan and the stated cover amounts.
We can further confirm that your reimbur*****t claim was paid and you confirmed receipt of payment.
Should you require any further assistance, please do not hesitate to let us know and we will gladly assist.
Kind Regards
Affinity Health Management Team