TM
Thulani M
1 reviews | Active since Feb 2019
27 Feb 2019, 18:23
Affinity healthy stole 1500 over 5/6 months!!
I haven’t even claimed with down and already they debiting me an extra R150-200?♀️I was never gona see this if I ddnt get an employer who wanted to subsidize my health insurance. Then they had to nerve to say it’s a system error?really??the system now adds additional amounts on people’s premiums?for 4/5 months they been doing this, and when I called them they didn’t even act surprised, just a simple sorry,’ you will be refunded’ to date I don’t gave that refund?♀️Would really urge people to becarful of these people!!you best believe if and when I get my refund I’m out of there!!****** in ties?
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Replies (2)
Affinity Health's replyOfficial
28 Feb 2019, 07:06Good Day Thulani
Thank you for contacting us regarding your concerns.
Please be assured that a Complaints Officer will be in contact with you to assist with the concerns that you are experiencing.
Thereafter, an investigation will be launched and feedback will be provided to you.
Kind regards,
Affinity Health Management Team
Thank you for contacting us regarding your concerns.
Please be assured that a Complaints Officer will be in contact with you to assist with the concerns that you are experiencing.
Thereafter, an investigation will be launched and feedback will be provided to you.
Kind regards,
Affinity Health Management Team
Affinity Health's reply28 Feb 2019, 07:06
Official
Good Day Thulani
Thank you for contacting us regarding your concerns.
Please be assured that a Complaints Officer will be in contact with you to assist with the concerns that you are experiencing.
Thereafter, an investigation will be launched and feedback will be provided to you.
Kind regards,
Affinity Health Management Team
Thank you for contacting us regarding your concerns.
Please be assured that a Complaints Officer will be in contact with you to assist with the concerns that you are experiencing.
Thereafter, an investigation will be launched and feedback will be provided to you.
Kind regards,
Affinity Health Management Team
Affinity Health's replyOfficial
28 Feb 2019, 16:19We can confirm that a Complaints Officer has been in contact with you regarding the concern.
The proof of payment for the refund has been sent to your personal email address.
Kind regards,
Affinity Health Management Team
The proof of payment for the refund has been sent to your personal email address.
Kind regards,
Affinity Health Management Team
Affinity Health's reply28 Feb 2019, 16:19
Official
We can confirm that a Complaints Officer has been in contact with you regarding the concern.
The proof of payment for the refund has been sent to your personal email address.
Kind regards,
Affinity Health Management Team
The proof of payment for the refund has been sent to your personal email address.
Kind regards,
Affinity Health Management Team