QS
Quintin S

1 reviews | Active since Jul 2018

26 Aug 2018, 14:24

Affinity healthcare Bad services and incompetence

I cant believe that the incompetence that Affinity healthcare deliver to their clients. I requested this to be cancelled due to you poor service levels and incompetence! Yet again you deducted R 1577.00 from my account after the request made to cancel this plan on the 12th of August. I will gladly share my thoughts on social media on this matter. A stop order and reversal was made by Standard bank via my request. There was even a confirmation mail sent (attached)

How will your so called scheme even pay Dr’s or hospitals in need. I’ll most likely end up in a GOVT institution. Gladly I can say that I have chosen Discovery to put me and my family at ease!!!!!

STOP TAKING MY MONEY!!!!

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Replies (1)
Affinity Health
Affinity Health's reply27 Aug 2018, 09:44
Official

Good morning Quintin

We hereby apologise for the delayed response to your cancellation request.

Please note that your policy has hereby been cancelled.

We thank you for your patient understanding.

Kind regards

Affinity Health Management Team