ME
Michelle E

1 reviews | Active since Oct 2022

04 Apr 2023, 09:06

Affinity Health You make me sick unless money making company

Affinity Health what is wrong with you people? Money making idiots that's what you are After I canceled my policy because you sold a medical insurance to me and not a medical health you still try to take money out of my bank and I have to pay R486.00 for debits that could not process that not all after you cost me money you now hand me over to your collections department NRB are you insane or what who is responsible for the idiots you are training in your sales department and financial department you guys make people sick I have mails where it was canceled and the sales person Deon sent me messages to say it was canceled shame on you I truly hope no one sign up with you as you will make them loose money and you will make their names bad...You suck

0
Replies (2)
Affinity Health
Affinity Health's reply04 Apr 2023, 09:22
Official
Good Day  Michelle, 
 
Thank you for raising your concerns with us. 
 
Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course. 

Kind Regards 
Affinity Health Management Team

Affinity Health
Affinity Health's reply05 Apr 2023, 14:03
Official
Good Day Michelle,

We can confirm that a Complaints Officer was in contact with you and provided you with feedback on the above raised concerns.
 
Should you require any further assistance please do not hesitate to contact us.
 
Best regards,
Affinity Health Management Team.