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Damian R

1 reviews | Active since Aug 2019

24 Sept 2022, 10:13

Affinity Health useless

The Affinity Health nrbc division is useless. Their sms and whatsapp system is always offline. The admin and nurses are in no hurry to assist you.

0
Replies (4)
Affinity Health
Affinity Health's reply24 Sept 2022, 17:53
Official
Good Day Damian,

Thank you for bringing this to our attention, please note an investigation will be conducted and a Complaints Officer will be in contact to provide feedback in due course.

Warm regards,
Affinity Health Management Team.
Affinity Health
Affinity Health's reply27 Sept 2022, 10:17
Official
Good Day Damian, 

We can confirm that a Complaints Officer has been trying to contact you however to no avail.

Please note that an email has also been sent to you. Kindly confirm a convenient time that our Complaints Officer may contact you.

Warm regards,
Affinity Health Management Team.
Affinity Health
Affinity Health's reply30 Sept 2022, 12:52
Official
Good Day Damian, 

We can confirm that a Complaints Officer has been trying to contact you however to no avail.

Kindly advise on a convenient time the Complaints Officer may contact you?

Warm regards,
Affinity Health Management Team.
Affinity Health
Affinity Health's reply03 Oct 2022, 16:19
Official
Good Day Damian,

Please note that our Complaints Department could not make successful contact with you to provide feedback with regards to the above complaint.

Kindly respond to the email that has been sent to you should you still wish to be contacted or require any further assistance.

Warm regards,
Affinity Health Management Team.