MvdW
Marius van der Walt
1 reviews | Active since Mar 2009
03 Jul 2024, 20:22
Affinity Health unresponsive
I sent through my cancellation form and has of yet not received a confirmation of receipt or cancellation. I used the mail address they supp**** and the form they provide. So how on earth do you not confirm this back to your member?
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Replies (1)
Affinity Health's replyOfficial
04 Jul 2024, 07:26Good day Marius,
We apologize for any inconvenience and dissatisfaction you may have experienced. Please know that your complaint has been brought to our attention, and we are actively investigating the matter to ensure a swift resolution.
A Complaints Officer will be in touch with you to further assist.
Kind Regards,
Affinity Health Management Team
We apologize for any inconvenience and dissatisfaction you may have experienced. Please know that your complaint has been brought to our attention, and we are actively investigating the matter to ensure a swift resolution.
A Complaints Officer will be in touch with you to further assist.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply04 Jul 2024, 07:26
Official
Good day Marius,
We apologize for any inconvenience and dissatisfaction you may have experienced. Please know that your complaint has been brought to our attention, and we are actively investigating the matter to ensure a swift resolution.
A Complaints Officer will be in touch with you to further assist.
Kind Regards,
Affinity Health Management Team
We apologize for any inconvenience and dissatisfaction you may have experienced. Please know that your complaint has been brought to our attention, and we are actively investigating the matter to ensure a swift resolution.
A Complaints Officer will be in touch with you to further assist.
Kind Regards,
Affinity Health Management Team