HL
Hugo L

1 reviews | Active since Oct 2017

25 Apr 2024, 06:51

Affinity Health, stay far away!

Worse medical aid scheme ever. I have been with Affinity Health for 41 months and never used them. And payed my premium every month. I was rushed to ER (march 2024) Affinity approved my ER emergency at Arwyp hospital. Affinity only paid for my bed. I had to pay doctor In hospital medicine and drip X rays

Affinity health only want your hard earn money ! I could have gone to a government hospital instead. On multiple occasions I tried to cancel my Policy trough Sylvia @ Affinity. My premium still goes off every month.

Stay far away People.

0
Replies (3)
Affinity Health
Affinity Health's reply25 Apr 2024, 08:07
Official
Good Morning Hugo Lottering. 

Thank you for voicing your concerns with us. 

It is important to remember that Affinity Health is a medical insurance and not a medical aid.

The matter has been referred to the Complaints Department for further investigation and feedback will be provided to you once concluded. 

Kind Rgards, 
Affinity Health Management Team
HL
Hugo L's update25 Apr 2024, 08:10
Reviewer Update
No need for any Reply. Will do a stop order at the bank. Seen enough .Thanx
Affinity Health
Affinity Health's reply09 May 2024, 09:09
Official
Dear Mr Lottering, 

We can confirm that a Complaints Officer has been in contact with you and your policy has been cancelled as per your request. 

Kindest Regards, 
Affinity Health Management Team.