Affinity health ****

Item: Affinity Health
Rating: 1
Author: Sheryl D

They lie and change policy as they see fit. Gap cover pay extra, yes. Then get called to say sorry you on senior plan now so it falls away. Funeral policy yes, sorry your bump up to senior so that calls away. One thing after another. Don't touch them with a barge pole

Helpful (0)

Replies (3)

Affinity Health's replyOfficial

02 Jul 2019, 11:33

Good day Sheryl

Thank you for sharing your concerns with us.

Please be advised the matter will be investigated, and a Complaints Officer will be in contact with you soon.

Kind regards
Affinity Health Management Team

Affinity Health's reply02 Jul 2019, 11:33

Official

Sheryl D's updateReviewer Update

02 Jul 2019, 12:13

Thank you. For the moment please reverse payment immediately

Sheryl D's update02 Jul 2019, 12:13

Reviewer Update

Thank you. For the moment please reverse payment immediately

Affinity Health's replyOfficial

02 Jul 2019, 12:37

With respect thereto, please note the investigation is currently underway, and we must determine series of events before resolving the matter with you.

Kind regards
Affinity Health Management Team

Affinity Health's reply02 Jul 2019, 12:37

Official

With respect thereto, please note the investigation is currently underway, and we must determine series of events before resolving the matter with you.

Kind regards
Affinity Health Management Team