LF
Louis F
1 reviews | Active since Aug 2018
15 Aug 2022, 13:27
Affinity health Poor service and product
NOT HAPPY ....poor service and long waiting times and looking for alternative products and i just wasted more than 1 year paying for service and cant even utilize it
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
15 Aug 2022, 14:00Good day Louis F,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Affinity Health's reply15 Aug 2022, 14:00
Official
Good day Louis F,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback.
Kind Regards
Affinity Health Management Team.
Affinity Health's replyOfficial
17 Aug 2022, 16:17Good day Louis F,
I trust this mail finds you well.
We can confirm that the Complaints Department was in contact with you to provide you with feedback and assistance regarding the above review.
We can also confirm that pre-authorisation was approved according to the benefit limits available on your plan
Please do not hesitate to contact us should you need any further assistance or clarification regarding your plan and benefits.
Kind Regards,
Affinity Health Management Team
I trust this mail finds you well.
We can confirm that the Complaints Department was in contact with you to provide you with feedback and assistance regarding the above review.
We can also confirm that pre-authorisation was approved according to the benefit limits available on your plan
Please do not hesitate to contact us should you need any further assistance or clarification regarding your plan and benefits.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply17 Aug 2022, 16:17
Official
Good day Louis F,
I trust this mail finds you well.
We can confirm that the Complaints Department was in contact with you to provide you with feedback and assistance regarding the above review.
We can also confirm that pre-authorisation was approved according to the benefit limits available on your plan
Please do not hesitate to contact us should you need any further assistance or clarification regarding your plan and benefits.
Kind Regards,
Affinity Health Management Team
I trust this mail finds you well.
We can confirm that the Complaints Department was in contact with you to provide you with feedback and assistance regarding the above review.
We can also confirm that pre-authorisation was approved according to the benefit limits available on your plan
Please do not hesitate to contact us should you need any further assistance or clarification regarding your plan and benefits.
Kind Regards,
Affinity Health Management Team