PW
Peter W

1 reviews | Active since May 2015

29 May 2015, 13:04

Affinity Health NOT RECOMMENDED

After undergoing an emergency operation, and being with Affinity Health since January, they paid out a total of R7500 towards a R51 000 bill and left me with R43 500 of bills that I have to deal with now. Being hospitalized for 40h and only get paid out for 1 day This is absolutely unacceptable and I will never recommend this company to anyone. I advise everyone to get out while they can before you are in the same situation.

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Replies (1)
Affinity Health
Affinity Health's reply29 May 2015, 13:52
Official
Hello peterweil,

Thank you for taking the time to report your experience on Hello Peter and bringing your query to our attention.

Please note that we will be investigating this further and we will provide you with feedback.

Please expect a call from our customer care supervisor, who will call to provide you with the outcome of the investigation.

Kind Regards,
The Affinity Health Management Team