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Susara E
1 reviews | Active since Nov 2019
11 Nov 2019, 13:03
Affinity health membership cancellation
Tshegofatso assisted me with an online chat to cancel my membership. She was quick and very helpfull. She contacted me on my mobile nr and transferred me to the relevant department. I have not even waited 1 minute for my call to be answered. My membership was cancelled and I was assisted in my home language. Great help and confirmation of membership was done immediately. Thank you for your kind assistance
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Replies (2)
Affinity Health's replyOfficial
11 Nov 2019, 13:08Good Day Susara
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced customer care agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Tshegofatso is grateful for the special mention of the service she delivered to you.
Kind Regards
Affinity Health Management Team
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced customer care agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Tshegofatso is grateful for the special mention of the service she delivered to you.
Kind Regards
Affinity Health Management Team
Affinity Health's reply11 Nov 2019, 13:08
Official
Good Day Susara
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced customer care agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Tshegofatso is grateful for the special mention of the service she delivered to you.
Kind Regards
Affinity Health Management Team
Thank you for your compliment and your valued feedback.
We appreciate our members noticing the support and assistance our experienced customer care agents provide.
We strive to follow excellent customer service.
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Tshegofatso is grateful for the special mention of the service she delivered to you.
Kind Regards
Affinity Health Management Team
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Susara E's updateReviewer Update
11 Nov 2019, 13:19Your'e welcome
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Susara E's update11 Nov 2019, 13:19
Reviewer Update
Your'e welcome