Affinity Health ***********!!!!!

I'm disgusted with your services!

I signed up with affinity.

On the 26th of October I informed them of my new banking details to debit my account, I had them call me and transfer my call to a lady in the debit department who ensured me they will change my debit date from the 7th to the 15th!

So the 15th came and they still debited off my old account when I have proof that I emailed them on the 26th enclosing the new details! That is sufficient time. Now my old account is sitting at minus R1100! Utter *******. So today I received this SMS: Dear Affinity Health Member your policy is currently in arrears, kindly contact us on ********** to make an arrangement. Alternatively use our banking details to make a payment: Account Name: NRM Collections Bank Name: First National Bank Account Type: Business Cheque Account Account Number: ********** 3754 Bank Branch: 250655 Reference: please use your policy number. Kindly ignore SMS if payment has already been made. I have once again emailed them with the proof of my emails to them changing my account and informing them of all the above! And to cancel this damn policy! Coz you have stuffed up! I will not be liable for arrears when your *********** staff cannot do their jobs! I will be taking this matter further with legal action!

I will not take your petty calls as I want all proof on email! Just as I have done!