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shaun B

1 reviews | Active since Jun 2018

13 Jun 2018, 09:06

Affinity health harrasment

affinity health have been spamming me with phone calls for over 2 months now. some days I will get 8 calls per day!! truecaller ****s the calls but this is about principle. how can a "reputable" company do this to members of the public??? I NEVER contacted them at any stage or gave them my number or permission to contact me

I have called the call centre and asked to be removed but it just continues day after day. If I was actually looking around for medical aid now I wouldn't touch them with a pole. what they fail to remember is we have rights as consumers and this is a violation of these rights.

so DO NOT contact them or get your number anywhere near their database unless you want to be harassed endlessly!!

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Replies (4)
Affinity Health
Affinity Health's reply13 Jun 2018, 09:40
Official

Good morning Shaun

Thank you for bringing this matter to our attention.

Please be advised that we are looking into the matter and will ensure you are not contacted again.

Kind regards

Affinity Health Management Team

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shaun B's update14 Jun 2018, 12:08
Reviewer Update
I received feedback yesterday that I would be removed but im still getting calls today! harassment continues
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shaun B's update14 Jun 2018, 12:08
Reviewer Update
I received feedback yesterday that I would be removed but im still getting calls today! harassment continues
Affinity Health
Affinity Health's reply14 Jun 2018, 12:28
Official

Good day Shaun

Thank you for bringing this matter to our attention.

Please note that the complaint is being escalated for prompt investigation and resolution.

Kind regards

Affinity Health Management Team