cC
crispinangus C

1 reviews | Active since Mar 2017

30 Jan 2024, 09:33

Affinity Health, Fourways Life and Olivedale Medi-Clinic have left my wife in Limbo..

Between Affinity Health, Fourways Life Hospital and now Olivedale Mediclinic my wife, who has been in considerable pain since Friday last week (when she was admitted to Fourways), is now sitting in Olivedales reception while Affinity, Fourways and Olivedale fight it out over whos responsibility she is. There's been zero response from all parties with no lack of respect or care shown

0
Replies (3)
Affinity Health
Affinity Health's reply30 Jan 2024, 09:52
Official
Good day Mr Crispin Crampton,

Thank you for raising your concerns with us. 
 
Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course. 
 
Kind Regards,
Affinity Health Management Team 
cC
crispinangus C's update30 Jan 2024, 10:03
Reviewer Update
Not good enough, she's still strapped to the ambulance gurney in a strange hospital that yet again refuses to accept Affinity Health........
Affinity Health
Affinity Health's reply30 Jan 2024, 10:37
Official
Good day Mr Crispin Crampton, 

We will follow-up with the Pre-Authorization Department and a Complaints Officer will be in touch.

Kind Regards,
Affinity Health Management Team