GW
Gary W

1 reviews | Active since Aug 2011

16 Mar 2015, 14:23

Affinity Health , false advertising

According to the website <br> <br> [URL Removed]<br> Blood tests are covered when recommended by the Network GP <br> <br> 1st off I just get a run around from the admin <br> 2nd off the blood tests done on my wife ( the doctor was made aware that she was on affinity health ) only 4 of 11 have been paid for. The admin then tells me that it is no use complaining as because they were rejected it is finish and kla<br> <br> I will be cancelling this scheme as it is totally worthless and the advertising on the website is FALSE <br> <br> <br> <br>

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Replies (1)
Affinity Health
Affinity Health's reply17 Mar 2015, 17:50
Official
Hello dlbomber,

Thank you for reporting your experience on Hello Peter.

Our network doctors are fami**** with our formulary and should have advised you of any of the codes that we do not cover.

We will be making contact with the GP to establish why they requested for tests to be taken outside of the formulary and we will provide you with the feedback.

please look forward to our call so we may resolve this matter with you.

kind regards
Affinity Health Management Team