SW
Simon W

1 reviews | Active since Sept 2011

17 Nov 2023, 16:40

Affinity Health *****

They stole my personal information through the so called union (NUM) and employer Gold 1 mine. They are making salary deduction of R700 on my salary with my employer without me filling or signing any application form. All was done without my consent. Shame on you Affinity. I want my money back.

0
Replies (8)
Affinity Health
Affinity Health's reply17 Nov 2023, 17:14
Official
Good Evening Simon. 

Thank you for raising your concerns with us. 

A Complaints Officer will investigate the complaint and feedback will be provided once concluded. 

Regards, 
Affinity Health Management Team.
Affinity Health
Affinity Health's reply27 Nov 2023, 12:25
Official
Good Afternoon Simon. 

We can confirm that successful contact has been made with you in relation to your review. 

Best Regards, 
Affinity Health Management Team.
SW
Simon W's update02 Dec 2023, 10:52
Reviewer Update
Nothing successful because I didn't get my money back. What I want is my money, I didn't ask for Affinity. What kind of business are you running. I was sold to you by the company I am working for and you agreed to it. I didn't fill an application form with you but you deducted my money. You stole my money under false pretences. You deducted R700 for three consecutive months and the money amounted to R2100. You are making my life difficult because I was forced to pull my child out of creeche due to shortage you made from my salary. I was living on budget on my nett salary, my child is out of creeche because you. You violated my privacy by accepting my identity without my consent. Please I am asking to be reimbursed the amount of R2100 that you stole under false pretences and strike my name out of your database with immidiate effect because there is no formal agreement between me and you .
Affinity Health
Affinity Health's reply19 Dec 2023, 16:25
Official
Dear Mr Wehle, 
 
We can confirm that when an Agent spoke to the Union Representative at Gold One, he was informed that a complaint was lodged by yourself with your HR. 
 
You were advised that the Affinity Health Medical Cover is compulsory for all A and B salary band employees and premiums are being deducted from the R700,00 Medical Contribution all employees previously received from the mine for Medical Contributions along with their salaries. 
 
Prior to the medical cover being put in place, all employees benefited from this contribution as no deductions were made, however, since the Medical Cover has come into effect when the policy incepted, this contribution was removed and paid over to Affinity Health. 
 
Confirmation was received that no deductions were made from the actual salary of the employees but rather the additional contribution which employees were receiving when the Medical Cover was not in effect.
 
Best Regards, 
Affinity Health Management Team.
 
 
SW
Simon W's update22 Dec 2023, 10:53
Reviewer Update
In my contract of employment there is nothing compulsory about Afffinity and I was not advised that in the near future my salary will be deducted for a medical insurance and again that amount of R700 that reflects on my payslip is part of allowances that I worked have hard for.

You were not there when I sign and agree about my contract. Gold one cannot give me money without working so I fail to understand if you say no deductions were made to my actual salary as if you are working for Gold One.What you are saying is a mere pretext.

It shows exactly what kind of business you are running. How can you say I am your member without filling and signing your membership form. I insist that you are *****ing my money under false pretences.

Affinity is getting more than a million a month from ********l deductions. Money from the poor and vulnerable workers who are earning peanuts from Gold One ********s. So it means you are supporting slavery that is practiced by Gold One.

Let me tell you that poor workers are crying for their hard earned money that Affinity and Gold One stole. Affinity is benefiting from tears money.


Affinity Health
Affinity Health's reply22 Dec 2023, 10:58
Official
Dear Simon, 

Your comments are noted and trust that you will reach an amicable resolution with your employer.

Best Regards, 
Affinity Health Management Team. 
SW
Simon W's update22 Dec 2023, 11:09
Reviewer Update
I won't stop complaining until I get my money back. I did not join Affinity and I don't want to join it.
SW
Simon W's update22 Dec 2023, 11:14
Reviewer Update
Maybe Affinity is getting a kickback out of this deal. I fail to understand that even if I tell you I did not acknowledge the ********ly deduction, you still did not want to cancel the membership