RW
Raymond W
1 reviews | Active since Jan 2018
29 Oct 2020, 11:23
Affinity Health
Good day
My previous post have been removed so i will just post again. We vary careful of Affinity Health. You have to get pre authorisation just to go to a doctor. I received it twice and both times Affinity dotn want to pay the doctor account and i have to pay it now. Even with pre authorisation you not sure that they will actually pay the account.
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Replies (4)
Affinity Health's replyOfficial
29 Oct 2020, 12:26Good Day Raymond
Please note that the claims that you have referred to has been processed and will be honoured by Affinity Health.
Kind Regards
Affinity Health Management Team
Please note that the claims that you have referred to has been processed and will be honoured by Affinity Health.
Kind Regards
Affinity Health Management Team
Affinity Health's reply29 Oct 2020, 12:26
Official
Good Day Raymond
Please note that the claims that you have referred to has been processed and will be honoured by Affinity Health.
Kind Regards
Affinity Health Management Team
Please note that the claims that you have referred to has been processed and will be honoured by Affinity Health.
Kind Regards
Affinity Health Management Team
RW
Raymond W's updateReviewer Update
29 Oct 2020, 13:21So why did Affinity decline it?
RW
Raymond W's update29 Oct 2020, 13:21
Reviewer Update
So why did Affinity decline it?
Affinity Health's replyOfficial
29 Oct 2020, 14:53Due to an unfortunate system error, the claims were rejected. Relevant measures have been put in place to ensure similar occurrences do not happen in future.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team
Affinity Health's reply29 Oct 2020, 14:53
Official
Due to an unfortunate system error, the claims were rejected. Relevant measures have been put in place to ensure similar occurrences do not happen in future.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
06 Nov 2020, 16:39Good Day Raymond
We can confirm that the account in question was honored according to benefit protocol and an email with the remittance was sent to you.
Kind Regards
Affinity Health Management Team
We can confirm that the account in question was honored according to benefit protocol and an email with the remittance was sent to you.
Kind Regards
Affinity Health Management Team
Affinity Health's reply06 Nov 2020, 16:39
Official
Good Day Raymond
We can confirm that the account in question was honored according to benefit protocol and an email with the remittance was sent to you.
Kind Regards
Affinity Health Management Team
We can confirm that the account in question was honored according to benefit protocol and an email with the remittance was sent to you.
Kind Regards
Affinity Health Management Team