SJ
SHIRLEY J
1 reviews | Active since Dec 2021
10 Dec 2021, 09:50
AFFINITY HEALTH CUSTOMER SERVICE
My daughter is not well, suspected appendicitis. Rushed her to the ER, got immediate authorisation from Affinity. Today I queried the claims etc., got excellent and empathetic service from Leigh-Anne Andrews. I've always received good service from Affinity, and for this I thank them very much. I suffer from anxiety and depression, and any kindness helps. Thank you all, God Bless you.
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Affinity Health's replyOfficial
10 Dec 2021, 10:30Good day Shirley,
Thank you for the wonderful review and for taking the time to share your feedback with us.
Customer satisfaction is our main priority and we glad that you received excellent service.
Your compliment has been relayed Leigh-Ann.
Customer satisfaction is our main priority and we glad that you received excellent service.
Your compliment has been relayed Leigh-Ann.
Kind Regards
Affinity Health Management Team
Affinity Health Management Team
Affinity Health's reply10 Dec 2021, 10:30
Official
Good day Shirley,
Thank you for the wonderful review and for taking the time to share your feedback with us.
Customer satisfaction is our main priority and we glad that you received excellent service.
Your compliment has been relayed Leigh-Ann.
Customer satisfaction is our main priority and we glad that you received excellent service.
Your compliment has been relayed Leigh-Ann.
Kind Regards
Affinity Health Management Team
Affinity Health Management Team