MS
Mark S

1 reviews | Active since Jul 2018

15 May 2019, 16:20

Affinity Health Comes out tops!

Wow! Not often do you get great service, efficiency, politeness and responsiveness all in one. We joined Affinity as we were looking for a well priced hospital plan. My wife was looking for savings, researched and found them on Google, and I am so glad she did. We signed up for their Combined Plan. As luck would have it, we had an incident where I injured my neck after only 3 days of membership. They were marvellous. Then, recently we had a raging fire on our property and I managed to knock my teeth out ( I know...like I really needed that, eish). Again, Affinity Health and more particularly, a guy called Logan Brandt has been magnificent. He made sure the service provider was paid and I can go in for an operation after a horrible experience and will again have my front teeth. Thank you Logan!

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Replies (1)
Affinity Health
Affinity Health's reply15 May 2019, 16:25
Official
Good Day Mark

 Thank you for your compliment and your valued feedback.
 
 We appreciate our members noticing the support and assistance our experienced agents provide. 
 
 We strive to follow excellent customer service. 
 
Thank you once again. We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Logan is grateful for the special mention of the service he delivered to you.

Kind Regards
The Affinity Health Management Team