RP
Renee P

1 reviews | Active since Aug 2019

15 Oct 2019, 14:41

Affinity Health

We have never been given such a run around. There is way too much, that I don't even know where to be begin but the fact that every medical place I have been to or contacted will help me until I mention we are with Affinity. It's such a shame and a pity as one of their consultants has been going above and beyond. I will never recommend Affinity to anyone.

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Replies (2)
Affinity Health
Affinity Health's reply15 Oct 2019, 15:50
Official
 Good Day Renee

Thank you for raising your concerns with us here on Hello Peter.

Kindly note that it is not our intention to cause any distress or inconvenience to our members and we are prepared to positively engage and assist where possible.

Please be advised your complaint has been received and a Complaint Officer will be in contact with you in due course.

Kind Regards
The Affinity Health Management Team

Affinity Health
Affinity Health's reply24 Oct 2019, 10:11
Official
Good Day Renee

We can confirm that you were contacted by the relevant department to assist you.

Please note that email communication has also been sent through to you regarding the resolution relating to your complaint.

Please do not hesitate to contact Affinity Health for further assistance.

Kind Regards
Affinity Health Management Team